HOW CONSUMER PSYCHOLOGY IS RESHAPING IPTV IN THE UNITED STATES AND UNITED KINGDOM

How Consumer Psychology is Reshaping IPTV in the United States and United Kingdom

How Consumer Psychology is Reshaping IPTV in the United States and United Kingdom

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1.Understanding IPTV

IPTV, also known as Internet Protocol Television, is becoming progressively more influential within the media industry. In stark contrast to traditional TV broadcasting methods that use costly and primarily proprietary broadcasting technologies, IPTV is delivered over broadband networks by using the same Internet Protocol (IP) that powers millions of personal computers on the modern Internet. The concept that the same shift towards on-demand services is forthcoming for the era of multiscreen TV consumption has already piqued the curiosity of key players in the technology convergence and future potential.

Audiences have now embraced watching TV programs and other video content in many different places and on numerous gadgets such as smartphones, desktops, laptops, PDAs, and various other gadgets, aside from using good old TV sets. IPTV is still relatively new as a service. It is expanding rapidly, and different commercial approaches are taking shape that are likely to sustain its progress.

Some assert that economical content creation will likely be the first type of media creation to transition to smaller devices and capitalize on niche markets. Operating on the business side of the TV broadcasting pipeline, the current state of IPTV hosting or service, on the other hand, has several distinct benefits over its traditional counterparts. They include crystal-clear visuals, on-demand viewing, DVR functionality, audio integration, online features, and immediate technical assistance via alternate wireless communication paths such as cell phones, PDAs, global communication devices, etc.

For IPTV hosting to operate effectively, however, the networking edge devices, the primary networking hub, and the IPTV server consisting of content converters and blade server setups have to work in unison. Dozens regional and national hosting facilities must be fully redundant or else the broadcast-quality signals fail, shows may vanish and are not saved, chats stop, the picture on the TV screen is lost, the sound becomes discontinuous, and the shows and services will fail to perform.

This text will address the competitive environment for IPTV services in the UK and the United States. Through such a comparative analysis, a series of key regulatory themes across several key themes can be revealed.

2.Media Regulation in the UK and the US

According to the legal theory and the related academic discourse, the selection of regulatory approaches and the details of the policy depend on perspectives on the marketplace. The regulation of media involves competition policy, media ownership and control, consumer rights, and the protection of vulnerable groups.

Therefore, if the goal is to manage the market, we need to grasp what characterizes media sectors. Whether it is about proprietorship caps, market competition assessments, consumer rights, or children’s related media, the regulator has to understand these sectors; which media markets are expanding rapidly, where we have market rivalry, vertical consolidation, and ownership overlaps, and which media markets are lagging in competition and ready for innovative approaches of industry stakeholders.

Put simply, the current media market environment has always changed from the static to the dynamic, and only if we reflect on the policymakers can we predict future developments.

The growth of IPTV on a global scale normalizes us to its dissemination. By combining a number of conventional TV services with cutting-edge services such as interactive digital features, IPTV has the potential to be a key part of increasing the local attractiveness of remote areas. If so, will this be sufficient for the regulator to adapt its strategy?

We have no data that IPTV has an additional appeal to individuals outside traditional TV ecosystems. However, some recent developments have had the effect of putting a iptv service provider brake on IPTV growth – and it is these developments that have led to reduced growth expectations for IPTV.

Meanwhile, the UK adopted a flexible policy framework and a forward-thinking collaboration with the industry.

3.Market Leaders and Distribution

In the UK, BT is the dominant provider in the UK IPTV market with a 1.18% market share, and YouView has a market share of 2.8%, which is the scenario of single and two-service bundles. BT is generally the leader in the UK as per reports, although it experiences minor shifts over time across the range of 7 to 9%.

In the United Kingdom, Virgin Media was the first to start IPTV based on digital HFC networks, with BT entering later. Netflix and Amazon Prime are the dominant streaming providers in the UK IPTV market. Amazon has its own streaming device service called Amazon Fire TV, similar to Roku, and has just entered the UK. However, Netflix and Amazon are excluded from telco networks.

In the United States, AT&T is the top provider with a 17.31% stake, outperforming Verizon’s FiOS at 16.88 percent. However, considering only IPTV services over DSL, the leader is CenturyLink, trailing AT&T and Frontier, and Lumen.

Cable TV has the overwhelming share of the American market, with AT&T successfully attracting 16.5 million IPTV customers, mostly through its U-verse service and DirecTV service, which also is active in the Latin American market. The US market is, therefore, segmented between the major legacy telecom firms offering IPTV services and new internet companies.

In Western markets, leading companies offer integrated service packages or a strategy focusing on loyal users for the majority of their marketing, promoting triple and quadruple play. In the United States, AT&T, Verizon, and Lumen largely use infrastructure owned by them or traditional telephone infrastructure to offer IPTV services, however on a lesser scale.

4.IPTV Content and Plans

There are differences in the media options in the British and American IPTV landscapes. The range of available programming includes real-time national or local shows, on-demand programs and episodes, pre-recorded shows, and exclusive productions like TV shows or movies only available through that service that could not be bought on video or broadcasted beyond the service.

The UK services feature classic channel lineups comparable with the UK cable platforms. They also provide moderately sized plans that contain important paid channels. Content is grouped not just by preferences, but by medium: terrestrial, satellite, Freeview, and BT Vision VOD.

The main differentiators for the IPTV market are the subscription models in the form of fixed packages versus the more flexible per-channel approach. UK IPTV subscribers can opt for extra content plans as their content needs shift, while these channels will be pre-selected in the US, in line with a user’s initial preset contract.

Content partnerships reflect the varied regulatory frameworks for media markets in the US and UK. The era of condensed content timelines and the shifts in the sector has significant implications, the most direct being the commercial position of the UK’s dominant service provider.

Although a new player to the crowded and competitive UK TV sector, Setanta is placed to attract a large customer base through its innovative image and holding premier global broadcasting rights. The strength of the brands is a significant advantage, paired with a product that has a cost-effective pricing and caters to passionate UK soccer enthusiasts with an attractive additional product.

5.Technological Advancements and Future Trends

5G networks, in conjunction with millions of IoT devices, have stirred IPTV transformation with the integration of AI and machine learning. Cloud computing is significantly complementing AI systems to enable advanced features. Proprietary AI recommendation systems are being widely adopted by content service providers to enhance user engagement with their own unique benefits. The video industry has been enhanced with a new technological edge.

A higher bitrate, via better resolution or improved frame rates, has been a main objective in boosting audience satisfaction and expanding subscriber bases. The technological leap in recent years resulted from new standards developed by industry stakeholders.

Several proprietary software stacks with a reduced complexity are nearing release. Rather than focusing on feature additions, such software stacks would allow streaming platforms to concentrate on performance tweaks to further improve customer satisfaction. This paradigm, similar to earlier approaches, depended on consumer attitudes and their need for cost-effectiveness.

In the near future, as the technology adoption frenzy creates a level playing field in viewer satisfaction and industry growth reaches equilibrium, we anticipate a more streamlined tech environment to keep older audiences interested.

We emphasize two primary considerations below for the two major IPTV markets.

1. All the major stakeholders may contribute to the next phase in viewer interaction by making static content dynamic and engaging.

2. We see VR and AR as the primary forces behind the growth trajectories for these areas.

The shifting viewer behaviors puts analytics at the forefront for every stakeholder. Legal boundaries would obstruct easy access to customer details; hence, privacy regulations would hesitate to embrace new technologies that may compromise user safety. However, the current integrated video on-demand service market suggests otherwise.

The IT security score is presently at an all-time low. Technological leaps and bounds have made system hacking more digitally sophisticated than manual efforts, thereby favoring cybercriminals at a larger scale than manual hackers.

With the advent of centralized broadcasting systems, demand for IPTV has been increasing rapidly. Depending on customer preferences, these developments in technology are set to revolutionize IPTV.

References:

Bae, H. W. and Kim, D. H. "A Study of Factors affecting subscription to IPTV Service." JBE (2023). kibme.org

Baea, H. W. and Kima, D. H. "A Study about Moderating Effect of Age on The IPTV Service Subscription Intention." JBE (2024). kibme.org

Cho, T., Cho, T., and Zhang, H. "The Relationship between the Service Quality of IPTV Home Training and Consumers' Exercise Satisfaction and Continuous Use during the COVID-19 Pandemic." Businesses (2023). mdpi.com

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